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Frequently Asked Questions
What is the Insurance Service Office Fire
Protection Class Rating (I.S.O.) for the Town of Harpersville? The Town
of Harpersville has a split I.S.O. rating of four / nine (4 / 9). This means that any house/structure that is within 1000
feet of a fire hydrant has a class rating of four (4). Any house/structure with a distance of greater than 1000 feet from
a fire hydrant has a class rating of nine (9). The Fire Department, Water Department, and the Town are working together to
improve the hydrant coverage of the city. The goal is to have a single class rating for the entire Town.
I.S.O.Letter for your Insurance Company. | Can I have my blood pressure checked at the Fire
Department? Yes, feel free to stop by the Harpersville Fire
Department to have your blood pressure checked. We ask that you please visit us during normal business hours 09:00am to 05:00pm,
unless it is an emergency. Dial 9-1-1 in all emergencies. | When I dial 9-1-1 in Harpersville, who answers my call?
When you dial 9-1-1 from any residence in Harpersville, your call is directed to Shelby County 9-1-1 in Pelham, Al. They will
ask you if this is an emergency; then direct and assist you based on the information you provide them.
When you
call from a cell phone, please try to know the address of your location. New technology has helped in locating cell phone
calls, but it still can not give an exact location. | Can
I visit the Harpersville Fire Department? Yes, please use
normal business hours 09:00am to 05:00pm. Groups, please schedule a week ahead of time. | When should I change the batteries in my smoke detector?
We recommend that you change the batteries in your smoke detectors twice a year. The easiest way to remember is to change
them when Daylight Savings Time begins and ends. |
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